Shipping Policy

We ship goods by tracked mail from China and Hong Kong SAR as default shipping.
Shipping to United States of America, United Kingdom, Germany, France, Italy, Australia by warehouse service is also available for faster shipping.
Upgraded shipping services such as express shipping by DHL, FedEx is negotiable before shipment. (Service fee is charged separately)
Shopify is NOT a tax-collecting agent for sales tax or value added tax in buyer's country. Tax may be billed by destination's government authorities per government's taxation policy.
Please contact us by email ( sales@roxsen.com ) regarding shipping information or customs declaration.

Return policy

We accept 30-day return.
Return to warehouses in China / Hong Kong SAR, USA, United Kingdom, Germany, France and Australia is available.
Refund will be proceeded once the order is received by our office or warehouse.
Please contact us by email ( sales@roxsen.com ) if return is needed.

You have successfully subscribed!
This email has been registered